Frequently asked questions
Answers to common questions about Versa and the receipt requests we send on behalf of businesses.
What is Versa?
Versa is a travel data network for businesses. Companies use Versa to automatically collect the itemized bills their employees are required to file — hotel folios, invoices, and other receipts — and deliver them to the company’s expense and finance systems.
Why did I receive a receipt request from Versa?
A recent customer’s employer uses Versa to manage its expenses. After a purchase, Versa requests the itemized receipt for that transaction so the customer doesn’t have to chase it down themselves. Every request references the specific transaction — customer name, dates, and amount — so you can verify it against your records.
How do I respond?
Reply to the request email with the receipt attached — PDF or any format your system produces. That’s the whole process: no portal, no account, and no cost to you.
Is the request legitimate?
Genuine Versa requests always reference a real transaction you can look up, and always come from one of the email domains listed below. If anything looks off, don’t respond to the message itself — write to support@versa.org and we’ll confirm whether the request came from us.
What happens to a receipt after I send it?
It’s delivered securely to the systems the customer’s employer has authorized — typically their expense platform and finance tooling — where it’s used for expense reporting, reconciliation, and tax compliance. Receipts aren’t sold, shared with advertisers, or used for anything else. Versa is SOC 2 Type II certified and encrypts data in transit and at rest — see our security page.
Email domains
Versa uses the following email domains to request receipts:
- agent.versa.org
- backtrav.com
- vsbills.com
Received a message claiming to be from Versa from a different domain? Forward it to support@versa.org.